Privacy Policy

Effective Date: May 16, 2025

At LegalTopInsight, we respect and protect the privacy of all individuals — especially our senior clients and their families. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

• Names, phone numbers, email addresses
• Mailing addresses and service location data (for home visits)
• Details submitted through contact and intake forms
• Basic demographic and legal needs you voluntarily share
• Technical data (browser/device type, anonymized analytics)

2. Why We Collect It

• To provide legal consultations and documentation
• To respond to inquiries and schedule appointments
• To recommend appropriate services based on your needs
• To comply with legal and professional regulatory obligations
• To improve our website and customer experience

3. How We Use and Share It

We use your data only for the purposes stated above. We do not sell or rent your personal data. Information may be shared with:

• Licensed legal professionals working on your case
• Our internal scheduling or billing team
• Technology vendors (e.g., form platforms, encrypted email providers)
• Regulatory bodies when required by law

4. Consent & Access

By submitting your information to us (online, by phone, or in person), you consent to its collection and use as described. You may:

• Request a copy of your personal data
• Request corrections to inaccurate information
• Withdraw consent for marketing emails at any time

5. Data Security

We implement secure protocols to protect all personal data — including SSL encryption, access control, and secure document storage (digital and physical). Any hardcopies are stored in a fireproof facility when applicable.

6. Cookies & Analytics

Our website may use cookies and analytics (e.g., Google Analytics) to improve usability. You may disable cookies in your browser settings. No personally identifying behavior is tracked.

7. Data Retention

We retain personal data only for as long as needed to fulfill services or comply with legal obligations. Inactive client data is securely archived or deleted after 36 months.

8. Questions or Requests

For privacy inquiries or data access requests, please contact our Privacy Officer:

LegalTopInsight – Privacy Office
130 King Street West, Suite 2300
Toronto, ON M5X 1E3, Canada
Email: privacy@legaltopinsight.com
Phone: +1 (437) 555‑7641